additiv is proud to announce that they have won The Global Private Banking Innovation Awards 2023 category for Best Investment Management Platform for a Private Bank, Family office or Wealth Manager.
Organised by Global Private Banker and The Digital Banker, these awards celebrate the world’s pre-eminent private banks, family offices and wealth managers and the solutions providers behind them that demonstrate elite levels of advisory, unbiased research and bespoke solutions. With co-judges from KPMG, EY, PWC, Deloitte, Forrester and other instrumental subject matter experts – endorsement for winners is globally acclaimed.
Receiving the award at the ceremony in Singapore, Pieter Zylstra, General Manager for APAC said:
We are delighted that our investment management platform has been acknowledge by these awards. The judging process followed a numerical and quantitative methodology with specific weighting given to; digital innovation, digital ecosystems, customer experience, financial performance and leadership strategy.
Only those technology providers that are pioneering unrivalled standards and capabilities and transforming the industry were considered and therefore to be acknowledged as having the best platform is quite an achievement.
The awards were judged based on 4 key criteria with equal weighting:
- Innovation: reviewing the depth of omni-channel integration, API connectedness within broader digital ecosystem, the degree of automation within client facing processes, time-to-market of new initiatives and agility of IT infrastructure and digital safety and security frameworks.
- Engagement: demonstrating active user growth (YoY) and incremental impact of digitally active customers, realised market share of targeted customer segment(s), the application of emerging technologies to service customers across platforms, rReal-time and ongoing communication with customer on digital usage, support and guidance through various media, as well as collaboration with strategic partners, ecosystems and platforms
- Personalisation: identifying a level of customisation and embedded optionality features, value-added wealth-management, personal financial management tools, synchronisation with customer life-cycle and profile, along with DIY and self-service functionalities
- User Experience: achieving a Customer Satisfaction Score with digital banking services, a Net Promoter Score of digital banking channels, an Apple IOS/Google Play Store Rating of bank application and/or market awareness and business intelligence capabilities.
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About Global Private Banking Innovation Awards 2023
The Global Private Banking Innovation Awards 2023, organised by Global Private Banker and The Digital Banker, exist to identify, honour and celebrate the world’s pre-eminent private banks, family offices and wealth managers that demonstrate elite levels of advisory, unbiased research and bespoke solutions and their distinguished individuals’ contribution to client service and strategic wealth preservation and growth capabilities.
Global Private Banker and The Digital Banker Awards are accolades of excellence and distinction, attributed to outstanding players and providing unbiased and objective benchmarks for the global industry. These awards are the world’s most authoritative and transparently judged private wealth awards recognising the most innovative products and services, cutting-edge technological and digital capabilities, scalable customisations and rapid integration of ESG considerations across the global private banking landscape.
