In cooperation with IDnow and Intrum Justitia AG, additiv developed a module that ensures reliable mobile online customer identification. The module can be connected to each core system within a short time.
The customer identification over distance is also in Switzerland the new standard. Thanks to the solution of IDnow, offered in Switzerland by Intrum Justitia, customers can identify themselves via web browser or mobile app on all the popular devices (phone, tablet, PC, laptop).
Thus, (financial) services providers can offer customers a modern relationship opening, which makes going to a branch or post office redundant. In less than 5 minutes, the identification is concluded, carried out by a competent call center staff. All customers need is an Internet connection, webcam and an identity document. Thanks to Video-Ident customer onboarding is done without waiting, without media break and without registration. Digital become more successful.
From additiv DFS, the core system gets delivered the files needed for the identification such as photos, video and sound recordings. These files can then, for example, be stored directly in the electronic customer file. The module “IDnow Video Ident ” is available immediately to all customers of additiv. The integration works with any core system and can be implemented in a short time. Here all the requirements of the Money Laundering Act (AMLA), electronic signature, privacy laws and other relevant regulations are adhered to.
Shortly – in addition to the online identification – also in Switzerland the solution “IDnow eSign” is available via Intrum Justitia: the qualified electronic signature.
About additiv DFS
additiv DFS (digital finance suite) is a leading platform for financial services. It interacts with each core system, focusing on the client-consultant interaction processes and extends processes from the core system via the advisor to the customer and back again. additiv DFS is modular and is adapted to the needs of each company. additiv was awarded the IT Innovation Award in 2012. additiv DFS offers the following tailored to the financial services company: Real-time credit decisions, real-time portfolio optimization, Digital Private Banking, Digital Retail Banking, tablet solutions for counseling, mobile customer on-boarding, cross-border research, document management, CRM, marketing and a publishing suite.
For further information, please contact:
Business Development Schweiz, additiv
+41 44 405 60 70 & +41 78 748 25 78
Head of Communications, Intrum Justitia
+41 44 806 57 57
additiv is a leading supplier of digitization for banks, wealth managers, insurance companies and consumer finance organizations. With offices in Zurich and Singapore, it serves a global clientele.
additiv’s consultancy services includes: business development, digital ecosystem strategies, client-consultant interaction concepts, marketing, distribution and service engineering as well as performance monitoring.
Customized digital solutions involve all kinds of client-based interaction, real-time processes and cross-border solutions with a 360° customer’s eye-view. All innovations based on additiv’s DFS platform function with any type of core system.
About Intrum Justitia*
Intrum Justitia is the leader in the field of business information, innovative customer solutions and debt collection in Switzerland and Europe. It has had a presence in Switzerland since 1971 and now employs over 220 staff. They make 40 million credit decisions and process around 2 million debt collection cases per year. Over 8,000 Swiss customers benefit from the payments history in this data pool. In 2015 Intrum Justitia processed collections of over CHF 160 million for the Swiss economy.